Our Return Policy
What is Team Spirit Store USA Return Policy?
Team Spirit Store USA believes in giving our customers great customer service and piece of mind. We believe in making your purchase a wonderful experience. We do this, in part, through our return policy. If you are not completely satisfied with your purchase of any item you're able to return the item for a full refund. All we ask is you return the item in the same condition you received it. If your item is shipped damaged, or we ship you the wrong item, we give you the option of a full refund without return or we can reship the item at no cost to you.
- Our Return Process is simple and hassle free. You can return your merchandise to our warehouse up to 90 days from your item's ship date.
- Once your return is received, it can take 5 business days for us to process your return.
- Please Note: it can take 2-10 business days for the refunded amount to reflect on your account statement. Refunds will be processed to the credit card of the initial purchase.
- Original shipping charges are not included in the refunded price.
- Customized items are final sale and cannot be returned. If a customized item is returned, we will not be able to accept the return and will donate your merchandise to a charity of our choice.
- If items are returned after our 90 day return policy, we will not be able to accept your return and will donate your merchandise to a charity of our choice. A merchandise credit or refund will not be credited to your account.
- We are not responsible for the acceptance, safekeeping and/or return of any items that you ship to us in error (i.e. items that were not purchased on our site).
Please use the below shipping address for any returns:
Team Spirit Store USA ATTN: Returns
929 Rio Pinar Lane
Eagle Idaho 83616
If you have any questions about our return policy, just ask us! Contact us HERE.